About
Our mission is to start your parties.
We supply quality products at an affordable price. All we ask is that you are responsible.
We do not recommend the use of any alcoholic beverages with any of the products we stock. Further information can be found at www.drinkaware.co.uk
Payment & Shipping
All prices shown in the on-line shop exclude VAT. VAT @ 20% is added at payment.
Payments are made via PayPal, you don’t need a PayPal account to purchase, just follow the instructions.
We use Royal Mail 1st class signed for service for UK deliveries, Royal Mail signed for service for all European deliveries and DHL 48 Hrs for all Bongzilla deliveries. Costs are as follows:.
| Total Order value | P&P |
|---|---|
| £0.00 – £9.98 | £3.95 |
| £9.99 – £49.99 | £1.95 until 16th December 2011 |
| £50 and over | Free |
If you live outside the UK or Northern Ireland, you must add the European shipping cost premium (£5.00) to your order which can be found in our spares section.
Policies and Contact Details
Delivery Policy
We use Royal Mail 1st class signed for small items and DHL, TNT and Parcel force for larger items. Delivery is normally within 48-72hrs
Cancellation / Refund Policy
We carefully select our products and we hope you will be happy with your purchase. However there may be times when you feel you need to return an item to us.
Returns
In the unlikely event of you receiving a faulty item/s from us, please email within 24 hours of receipt and return to us at the address below and we will arrange a refund or replacement and credit your postage.
Unfortunately we cannot be held responsible for goods in transit whilst being sent back to us.
Please obtain proof of posting (Recorded Delivery) from your Post Office
Customer Service and Contact Information
In the first instance please email sales@beerbong.co.uk alternatively please call 07799 721874 to so we can help you further. Phone lines are open 9.00 – 17.00 Mon to Fri.
Returns Address:
63 Station Road
Netley Abbey
Southampton
SO31 5AE
Privacy Policy
We do not do not store financial details or pass personal information onto 3rd parties for marketing or sales purposes.
Registered in England & Wales
Company No. 7318411
VAT No. GB 109496982